Make Jira and Confluence work the way your teams actually work.
I help organizations run a stable, governed Atlassian Cloud environment while keeping teams fast. Services focus on Jira Software, Jira Service Management, and Confluence, including workflows, automation, permissions, integrations, and ongoing platform ownership.
Governance, standards, and stability
Reduce manual work and friction
Connect tools and data cleanly
Root cause analysis and fixes
Who we help
Teams scaling fast
Workflows, permissions, and conventions need structure that scales.
Service management maturing
Queues, SLAs, and automations need cleanup and consistency.
Admin gap or transition
You need an owner to stabilize, document, and reduce risk quickly.
Services
Administration and governance
Org and product configuration, project and space governance, permission models, roles, and standards that scale.
Workflows and automation
Workflow design, screens, fields, request types, SLAs, queue strategy, and Automation for Jira that reduces manual effort.
Integrations and platform tooling
Integrations with identity providers, ticketing ecosystems, notifications, reporting, and API-based improvements.
Common deliverables
-
✓
Workflow and automation cleanupReduce complexity, improve reliability, document standards
-
✓
Governance baselinePermissions, roles, guardrails, and an admin operating model
-
✓
JSM service desk improvementsSLAs, queues, request types, automations, and reporting
-
✓
Stability and troubleshootingRoot cause analysis, issue reproduction, fixes, and mitigations
Contact
Tell me what you are trying to accomplish and I will respond with next steps.
Prefer a quick call. Add your calendar link to the Book a call button.