Clear offerings that improve stability and speed.

Choose a focused engagement or a monthly ownership model. Everything is designed to reduce friction, improve governance, and keep teams moving.

Offerings

Common ways teams engage

Standardize permissions, roles, project/space structure, and guardrails that scale.

Reduce rule sprawl, stabilize automations, simplify workflows, and document standards.

Connect tools cleanly, improve data flow, and implement secure, maintainable integrations.

Deliverables vary by engagement

✓
Audit and recommendations
What’s working, what’s risky, and where the quick wins are
✓
Implementation
Configuration, automation, cleanup, and rollout planning
✓
Documentation and handoff
Standards, change notes, and admin guidance your team can follow

Typical outcomes from a governance or cleanup engagement

✓
Workflow and automation cleanup
Reduce complexity, improve reliability, document standards
✓
Governance baseline
Permissions, roles, guardrails, and an admin operating model
✓
JSM service desk improvements
SLAs, queues, request types, automations, and reporting
✓
Stability and troubleshooting
Root cause analysis, issue reproduction, fixes, and mitigations

Workflows, permissions, and conventions need structure that scales.

Queues, SLAs, and automations need cleanup and consistency.

You need an owner to stabilize, document, and reduce risk quickly.

A simple, predictable engagement flow

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